Get help with the Pump.fun volume bot

Every message about a Pump.fun volume bot session, a deposit, a graduation or thread activity is read by the people who operate the sessions. Email and the form below both reach them. Whatever you send, we will never request a recovery phrase, a private key or any wallet permission.

Email

support@softatjeh.com

Handled first come, first served

Use email for anything that should leave a written trail: payment matching, changing or stopping a session, billing questions. Open with the mint address and the transaction signature.

Write an email

Support form

Further down this page

Lands in the email queue

Convenient from a phone or a shared machine. Pick the subject, paste the mint if there is one, and note the reference code shown after sending.

Go to the form

Console

softatjeh.com/dashboard/

Self-service, available now

Paste a mint and the console shows the coin, whether it is still on the bonding curve, every option you can set and the final fee, all before any SOL moves.

Launch the console

Common questions, answered first

What will a session cost me?

Enter a target in the home page fee calculator for a live quote. The rate never changes from 1% of the volume you aim for.

Open the calculator

The coin graduated mid-session

No action is needed. Remaining orders are routed to the PumpSwap pool automatically and the same session simply carries on there.

Read about graduation

I sent SOL and see no trades

Check that the transfer reached the deposit address from your console and is confirmed on Solscan. If it is, email us the mint plus the signature.

Flag a payment

Message the support team

Every field except the mint is required. Replies come by email, and your details stay with us.

Support never requests keys or recovery words.